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View all30 DAY MONEY-BACK GUARANTEE
At Nouvelle, we believe in the elegance and craftsmanship of every piece we curate — and we’re confident you’ll love them just as much as we do. That’s why we offer a risk-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply reach out to us, and we’ll gladly issue a full refund. Your happiness is our priority, and we want you to shop with grace and confidence.
FAQs
You’ll receive a tracking number by email as soon as your order has been shipped. With this number, you can easily track your parcel.
Yes, you can exchange an item within 30 days for a different size or colour, provided it’s in its original condition. Please contact us to arrange the exchange process.
If you’re not completely satisfied with your order, you may return or exchange it within 30 days of receiving it. Products must be in their original condition with all labels and tags attached, and they should show no signs of use.
Please contact us for further instructions and to receive the return form.
You can reach us through our contact page or by sending an email to Info@nouvelle-melbourne.com. We’ll be happy to assist you.
